Training courses

With over 20 years' experience in the cleaning sector, our company offers training courses to suit all profiles: facility managers, workers, supervisors and service vouchers. Whether you're looking for basic training or advanced modules on special techniques, we have the solutions for you. Our titres-services training courses are approved by the Walloon Region and the Brussels Region, guaranteeing their quality and conformity. In addition to our standard curricula, we offer you tailor-made theoretical training courses, adapted to your specific needs, as well as on-the-job coaching sessions for your security guards and supervisors. Contact us today to find out what we have to offer and get a personalised quote.

Facility Manager and Associated Services

FM 01
Introduction to drawing up specifications in cleaning
Understanding the calculation mechanism in cleaning. Drafting and negotiating a winning cleaning contract. Planning for the future management of the contract.
FM 02
Managing your cleaning contract
Quality control – Inspections of low-frequency work – Financial monitoring of the contract...Implementing good contract management leads to huge savings!
FM 03
Pest management (3D)
Technical knowledge required to draw up "3D" specifications and set up service monitoring systems
FM 04
Management of green spaces, parks and gardens
Technical knowledge required to draw up specifications and set up service monitoring systems
FM 05
Waste management
Current and future legal constraints, practical tools to help you manage this item, and ways to improve your current management.
FM 06
Managing consumables in companies
Budgetary impact, environmental impact, sociological impact, etc.
FM 07
Managing your catering contract
Setting up and monitoring a Service Level Agreement
FM 08
Introduction to public cleaning contracts.
The law on public procurement that came into force on 1 July 2017 and its impact on cleaning contracts and social dumping.
FM 09
Specific training for hospital accreditation.
Hospital accreditation procedures
FM 10
Managing changing mobility within the company.

Supervision and Special Techniques

EN 01
The basics (Part 1: 1 day)
In-depth knowledge of products, methods and basic principles of cleaning
EN 02
The basics (Part 2: 1 day)
Recognition and basic maintenance of materials to be serviced. Do's and don'ts!
EN 03
Communication, reporting and professional ethics.
Improving basic communication and reporting skills. Professional ethics.
EN 04
Site and quality management
Implementing an efficient work structure and self-monitoring. Quality and inspection criteria.
EN 05
Drawing up an estimate for cleaning in the tertiary sector and exceptional or specific work
Learn how to draw up a realistic estimate for exceptional tasks
PER 01
Maintenance and repair of limestone-based natural stone (marble, etc.)
Specific characteristics of natural limestone floors. Care and maintenance
PER 02
Maintenance and repair of tiles, porcelain stoneware and non-calcareous stones
Specific characteristics of hard floors. Care, maintenance and products
PER 03
Maintenance and repair of resilient or thermoplastic floors
Specific characteristics of resilient floors. Care and maintenance
PER 04
Maintenance and repair of parquet flooring
Specific characteristics of wood floors. Care and maintenance
PER 05
Cleaning and repair of textile floors
Special characteristics of carpeted floors. Care and maintenance
PER 06
Maintenance in nursing homes (New)
The specific characteristics of the care environment. Methods and organisation
PER 07
Ergonomics and safety in cleaning
Deepening your knowledge of ergonomics and safety concepts
PER 09
Implementing basic tools to enable learners to positively grow in their role as team leaders.
Developing the technical and interpersonal skills needed to manage a cleaning team

Cleaning Staff CP 121

AP 01
Starting tomorrow….
Familiarisation with basic methods, cleaning techniques, equipment and products. Setting up a work structure.
AP 02
Organising my work….
Setting up a good work structure. The keys to efficiency
AP 03
Basic working methods
Basic techniques, products and equipment. The right actions for optimum results.
AP 04
In-depth knowledge of basic products and equipment used in the company
Knowledge and efficient use of basic products and equipment.
AP 05
Maintenance of carpets and textile floors
Care and maintenance of textile floors
AP 06
Maintenance of resilient or thermoplastic floors
Care and maintenance of resilient floors
AP 07
Maintenance of hard floors – porcelain stoneware tiles – natural stone
Care and maintenance of hard floors
AP 08
Interior maintenance: offices, sanitary facilities, etc.
Techniques for interior maintenance, specific characteristics and periodic tasks
AP 09
Ergonomics and safety in cleaning
Ergonomic concepts and postures, taking care of your body at work
AP 10
Environmentally friendly cleaning and waste management
Environmentally friendly practices and waste management
AP 11
Low-level window cleaning
Basic techniques for glass surfaces
AP 12
Relationships with customers and colleagues
The essentials for positive professional relationships
AP 13
Ergonomics and safety in cleaning
Learn about postures and movements that protect your health

Service voucher sector workers

TS 01
Starter kit 7h36

Approval number:
Wallonia: E1240
Brussels: E1183/B

How can you make a good start in this profession? Preparing for your first meeting with the customer. Organising your work. Basic methods. Proper use of products. Professional attitudes and communication.
TS 02
Organising my work as a domestic assistant

Approval number:
Wallonia: E1044
Brussels: E1592/B  

Setting up an efficient work structure
TS 03
Communication and domestic assistance

Approval number:
Wallonia: E10346
Brussels: E1593/B

Understanding and meeting customer expectations. Effective communication in the profession.
TS 04
Preventing accidents in the workplace

Approval number:
Wallonia: E1459
Brussels: E1268/B

Ergonomics and safety in cleaning
TS 05
Window cleaning for private customers

Approval number:
Wallonia: E10045
Brussels: E1634/B

Basic window cleaning techniques
TS 06
In-depth knowledge of materials and the proper use of products

Approval number:
Wallonia: E1633
Brussels: E1657/B

Adapting the chemical resources provided the customer to avoid any incidents on coatings
TS07
Environmentally friendly cleaning and waste management

Approval number:
Wallonia: E10132
Brussels: E1659/B

Environmentally friendly cleaning: expertise and soft skills. The impact of cleaning on the environment and health.
TS08
Professional ethics and attitude

Numéro agrément:
Wallonie : E1041
Bruxelles : E1658/B

Professional secrecy, privacy, respecting commitments, mutual respect

Contact us

Personalized advice to improve hygiene, cleanliness, and green spaces in your company. Trust our expertise to create a healthy and productive work environment.