Managing your cleaning contract
Quality control – Inspections of low-frequency work – Financial monitoring of the contract...Implementing good contract management leads to huge savings!
1 full day from 8.30 am to 4.30 pm
Between companies: max. 10-12 people.
Courses within one company on request.
Louvain-la-Neuve
PDF
Putting in place tools to monitor cleaning services as effectively as possible.
Anyone involved in the management and costs of cleaning
Facilities and purchasing : heads of purchasing, logistics, general services + CPPT unit
Cleaning company: Management – Inspector – Quality manager
There are no prerequisites for this course.
Knowledge of basic cleaning principles is an advantage.
Mettre en place en place d’une véritable politique de suivi de son contrat. Exploiter au mieux les résultats du contrôle et mettre en place des actions correctives de manière proactive.
Participatory method using practical exercises, analysing results and the information to be learnt.
On-site quality control using specialised software.
Practical demonstration and analysis of results.
| Inspections of
cleanliness or cleaning? Advantages and disadvantages of an inspection. How much time should you invest in managing a contract? "Not too much, not too little!" |
Existing standards? Are they applicable? Are they too theoretical? EN13549 – VRS – DKS – Belac - ISO 17202 – 9000, etc. Conditions Exigences Règles d’échantillonnages Recommandations |
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Are there any inspection tools? Bassoumeter, Bacharach scale, reflectometer, etc. Bacteriological testing included in cleaning requirements |
Creation of your own inspection guide Definition of results calculation mechanism Definition of sampling curves to be adapted |
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Practical exercises! We define what sampling is suitable for the building Data collection in the field Transcription of results |
Lessons to be learnt from your own assessment Preparation of a visit report Implementing a corrective action plan Acceptance threshold and analysis of reporting |
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Comment contrôler les basses fréquences ? Planning d’intervention Validation of services Budgetary impact |
Administrative and technical inspections? Qu’est-ce que c'est ? Pourquoi ? Quelle est leur importance ? Gestion des SLA – KPI Moyens de sanctions |
Managing your cleaning contract
Quality control – Inspections of low-frequency work – Financial monitoring of the contract...Implementing good contract management leads to huge savings!
