About us
About us
About us
Accreditation
Services
Services
Creation of specifications
The principles of good specifications
Help with drafting and the selection and award criteria
Structural data, Pricing schedules
Quality manual, SLAs and KPIs
Selecting your provider
Analysis and comparison of bids & award report
Contract management
Start-up assistance
IT tools
Quality control
Follow-up meetings and improvement plans
Contract management and invoicing
Optimising in-house cleaning
Assessment
Calculation of workload
Optimising teams and planning
Training of teams and management
Technical advice and review of equipment and products
Inspections and audits
Cleaning quality controls
Checks on outdoor areas and green spaces
Technical and administrative audits
Safety Walk
Other types of audit
Computer licences and applications
QUALIPSO Suite
Our web portal
FLASH 2.0
CHECK
CASH
Our other modules
Training courses
Training courses
Facility Manager and Associated Services
Supervision and Special Techniques
Cleaning Staff CP 121
Service voucher sector workers
Our team
English
English
Français
Nederlands
Service voucher sector workers
TS 01
Starter kit 7h36
Wallonie : E1240 // Bruxelles : E1183/B
How can you make a good start in this profession? Preparing for your first meeting with the customer. Organising your work. Basic methods. Proper use of products. Professional attitudes and communication.
TS 02
Organising my work as a domestic assistant
Wallonie : E1044 // Bruxelles : E1579/B
Setting up an efficient work structure
TS 03
Communication and domestic assistance
Wallonie : E1043 // Bruxelles : E1578/B
Understanding and meeting customer expectations. Effective communication in the profession.
TS 04
Preventing accidents in the workplace
Wallonie : E1459 // Bruxelles : E1268/B
Ergonomics and safety in cleaning
TS 05
Window cleaning for private customers
Wallonie : E10045 // Bruxelles : 2025 en cours
Basic window cleaning techniques
TS 06
In-depth knowledge of materials and the proper use of products
Wallonie : E1633 // Bruxelles : 2025 en cours
Adapting the chemical resources provided the customer to avoid any incidents on coatings
TS07
Environmentally friendly cleaning and waste management
Wallonie : E10132 // Bruxelles : 2025 en cours
Environmentally friendly cleaning: expertise and soft skills. The impact of cleaning on the environment and health.
TS08
Professional ethics and attitude
Wallonie : E1041 // Bruxelles : 2025 en cours
Professional secrecy, privacy, respecting commitments, mutual respect
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