The basics (Part 2: 1 day)
Recognition and basic maintenance of materials to be serviced. Do's and don'ts!
Les apprenants qui auront suivis ce cycle de formations, seront capables d’affronter positivement la plupart des problèmes rencontrés à la fonction d’« Inspecteur ». Cela au sens le plus large, à savoir : les aspects techniques, humains, de communication et de gestion.
This training course is multi-faceted, because the role of an inspector is, too: the expertise (theoretical and practical knowledge) and the soft skills (professionalism, empathy, leadership, communication with people of various levels, etc.)
Future inspectors, or inspectors with previous experience, team leaders, specialists.
There are no prerequisites for this course
After completing the course, learners will be able to implement an analysis/reflection process to respond correctly to a cleaning request or problem. Become proficient in the application of special techniques depending on the materials.
Ils sauront agir en connaissance de cause et construire un réseau de connaissances qui pourront les aider.
Methodological input 35%
Practical work 50%
Reflection, discussions and debates based on the experiences of the trainees and the trainer 15%
This course is structured around four separate topics which together form the full package. This training cycle also highlights the practical aspects of the profession.
Day 2: Recognition and maintenance of materials.
o Recognition of the different types of flooring: resilient floors, natural stone, tiles, concrete, carpets, parquet, stainless steel, etc. (Tips and tricks)
o The different protection products available
o Identify when products and materials are incompatible.
o Revision of the type of equipment to use (single disc floor cleaner, disc, scrubber dryer)
o How to maintain them: defining a real maintenance programme; or annual "cycle" for each of the different types of flooring.
o How to identify the need to launch an in-depth programme to bring the facilities back up to standard, what challenges are involved and how to formulate a proposal for the customer.
The basics (Part 2: 1 day)
Recognition and basic maintenance of materials to be serviced. Do's and don'ts!